HTC U Ultra review:
This gorgeous big phone costs too damn much
HTC U Ultra would have been a good phone in 2014. Here in 2017, its crisp 5.7-inch display, high quality speakers and fluid glass design are overshadowed by the curious decision to omit key flagship features. The phone lacks both wireless charging and water resistance. Like the iPhone 7, it lacks a headphone jack.
The flagship features it does flaunt -- a secondary display and smart AI assistant -- ultimately fall short and don't justify its extortionate price. This would be a different review if the U Ultra cost $400, but instead it's priced at the top end of the market, at $750, £649 or AU$1,199. That's a lot to pay for a phone that sacrifices so much.
HTC may get another chance if it releases the rumored HTC 11, but as an interim phone, the U Ultra just doesn't do the job. Android fans should hold out to see what's around the bend with the HTC 11, Samsung Galaxy S8 and LG G6, or look to the Google Pixel XL or OnePlus 3T for large-screen goodness that hits the mark.
A puzzling design
The U Ultra doesn't feel as premium as the all-metal HTC 10, but the reflective glass body makes it one of the prettiest phones I've seen in a long time. I'm especially fond of the blue model I used for this review.
But there's a new trend in the mobile market. We're now seeing phones with larger displays in smaller bodies, such as the LG G6 and, it's rumored, the Galaxy S8. The U Ultra's front fingerprint sensor, secondary display (more on that later) and large bezel make it bigger than just about every other phone on the market. It's truly massive and difficult to hold and operate with one hand.
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Missing features
HTC made the decision to give the U Ultra no headphone jack, like the iPhone 7. The company claimed omitting it gave it more flexibility in the design, but the U Ultra's design isn't anything revolutionary. It's also a letdown that the U Ultra isn't water-resistant. It's 2017, and a flagship phone that isn't water-resistant (especially one this expensive) simply isn't worth it.
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To listen to music you have to buy a $12 USB-C to 3.5mm adapter from HTC and only HTC, because it uses a specific format to boost audio quality. The company blocks third-party adapters. For $750, this adapter should be included with the phone.
The notifications screen will also show the time, date and weather when the main display is off, but unlike a few other phones, it isn't always on. It will light up when a notification comes in or if you double tap it. It feels like HTC missed an opportunity here.
While I enjoyed being able to control music without having to pull down the notification bar or opening Spotify, most of the time the secondary screen felt more like a gimmick than a vital feature.
A not-so-smart assistant
The U Ultra is HTC's first phone with its new Sense Companion app. This smart virtual assistant will provide recommendations based on how you use the phone. HTC says it can give you updates on traffic, recommendations on restaurants and other nearby attractions, and provide general usage tips to improve your experience with the device.
Unfortunately, Sense Companion never lived up to the hype. It didn't warn me about the blizzard that hit New York recently and rarely provided me with any useful updates. The inclusion of the companion is even more puzzling when you consider the U Ultra comes with Google Assistant, which did provide information on the blizzard, traffic alerts and more. HTC says the assistant will learn from you over time, but these were basic missteps.
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The 12-megapixel rear camera on the U Ultra won't win any awards like the Google Pixel or iPhone 7, but it will get the job done. Photos taken outdoors were crisp with true color representation, although they were also a little overexposed, especially photos taken indoors or in low light situations. While the laser auto focus was accurate most of the time, it would occasionally lose focus and result in blurry photos.
The front 16-megapixel camera was disappointing. Despite the high megapixel count, the camera more often than not produced blurry photos and would require multiple takes for an decent image.
So guy!!! Yay or Nay?
An outdoor picture take buy this monster beast...
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